Cookie Privacy Policy

COOKIE POLICY

Last Updated: June 2026

1. Introduction

This Cookie Policy explains how South of the River Ltd ("we", "us", "our") uses cookies and similar technologies on our website and mobile application.

By using our website or mobile application, you may receive cookies, pixels, tags and other tracking technologies which help us provide services, improve performance and understand how customers interact with our business.

This Cookie Policy should be read alongside our Privacy Policy.

2. Who We Are

South of the River Ltd

Unit 9
Sevenoaks Business Centre
Cramptons Road
Sevenoaks
Kent
TN14 5DQ

Email: info@southoftheriver.co.uk

Telephone: 01732 798306

3. What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

Cookies allow websites to:

  • Remember your preferences

  • Keep products in your shopping basket

  • Enable secure checkout

  • Improve website functionality

  • Analyse visitor behaviour

  • Measure advertising performance

In addition to cookies, we may use similar technologies including:

  • Pixels

  • Tags

  • Scripts

  • Local storage

  • Mobile app technologies

  • Server-side tracking technologies

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly.

They may be used to:

  • Maintain your shopping basket

  • Enable secure login

  • Process payments

  • Prevent fraud

  • Remember cookie preferences

These cookies cannot be disabled through our website.

Analytics Cookies

These cookies help us understand how visitors use our website and mobile application.

Information collected may include:

  • Pages visited

  • Products viewed

  • Time spent on site

  • Device information

  • Geographic region

  • Traffic source

We use analytics information to improve our website, app and customer experience.

Analytics providers may include:

  • Google Analytics 4

  • Shopify Analytics

  • Shopney Analytics

Marketing and Advertising Cookies

These technologies help us measure advertising performance and deliver more relevant advertising.

They may be used to:

  • Measure campaign performance

  • Understand customer journeys

  • Build remarketing audiences

  • Improve advertising relevance

Marketing technologies may include:

  • Meta Pixel

  • Meta Conversions API

  • Facebook Technologies

  • Instagram Technologies

  • Shopify Marketing Technologies

Functional Cookies

These cookies help remember choices you make and improve website functionality.

Examples include:

  • Language preferences

  • Region settings

  • Wishlist preferences

  • Recently viewed products

5. Third-Party Providers

We use selected third-party providers who may place cookies or similar technologies on our website and mobile application.

These may include:

  • Shopify

  • Google Analytics

  • Google Tag Manager

  • Meta Platforms (Facebook and Instagram)

  • Seguno Email Marketing

  • Shopney

  • Payment service providers

These providers may collect and process information in accordance with their own privacy policies.

6. Mobile Application Technologies

If you use our South of the River mobile application, provided through Shopney, additional technologies may be used to:

  • Monitor app performance

  • Enable app functionality

  • Measure usage

  • Deliver notifications

  • Improve customer experience

7. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your cookie preferences

You may update your preferences at any time using our cookie settings tool.

You may also manage cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

8. International Data Transfers

Some cookie and analytics providers operate outside the United Kingdom.

Where information is transferred internationally, appropriate safeguards are implemented in accordance with UK GDPR requirements.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our services.

The latest version will always be available on our website and mobile application.

10. Contact Us

If you have any questions regarding this Cookie Policy, please contact:

South of the River Ltd

Unit 9
Sevenoaks Business Centre
Cramptons Road
Sevenoaks
Kent
TN14 5DQ

Email: info@southoftheriver.co.uk

Telephone: 01732 798306