hello and welcome to us xx
we are constantly curating a handpicked edit of beautiful clothing, accessories and lifestyle pieces which you can enjoy time and time again xxx
just arrived
Weekending T Shirt | White x Black
Regular price £25.00- A classic super-luxe tee with weekending script
- Perfect for weekending!
- Easy to wear & very flattering on
- Exclusive design unique to our store
- This tee features stylish rolled up sleeves with a scooped hem
- The garment is made from 100% Combed Organic Cotton Jersey Fabric
- Fair Wear Accredited, PETA-Approved Vegan
Size
S - 6-8/10 | M - 12 | L - 14 | XL -16
Composition
100% Combed Organic Cotton
Care
Cool wash at 30 degrees | do not tumble dry | iron on reverse
Please note images and colours can vary from screen to screen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Lara V Neck T Shirt | Khaki with Birds
Regular price £25.00- A super-soft white short-sleeved tee with a fab bird print
- Rolled hems and a washed look
- 100% cotton
Size
One size
Measurements
underarm to underarm : 47cm | length from back of the neck to hem : 62cm
Composition
100% cotton
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Darcie Ombre Dress | Green
Regular price £48.00- A beautiful all cotton ombre dress
- Round collar with buttons to the font
- Bracelet length sleeves with button cuffs
- Relaxed oversize style
- Splits to the side
- Fab to throw on and go!
Size
One Size (8-16)
Meausrements undearm to underarm 63cm approx | Length 110cm approx
Composition
100% Cotton (unlined)
Care
Cool wash at 30 degrees | Iron on reverse | May also be dry cleaned
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Tiffany Dress | White
Regular price £65.00- Beautiful all-cotton broderie collarless shirt dress
- Buttons to front with v neck and ruffle collar
- Woven elasticated belt for a great fit!
- Elasticated short sleeves for a slightly puffed shoulder
- Pockets!
- Lined from the waist to the bottom hem
- Bex is 5'4 and wears a size 10
Size
One Size (8-14)
Measurements undearm to undearm 50cm approx | Length 115cm approx
Composition
100% Cotton
Care
Cool wash at 30 degrees | Cool iron on reverse | May also be dry cleaned
Please note colours may vary from screen to screen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Hannah Dress | Greens
Regular price £48.00- A beautiful all-cotton dress with a fab watercolour pattern
- Round collar with buttons to the font
- Bracelet length sleeves with button cuffs
- Relaxed oversize style
- Splits to the side
- Fab to throw on and go!
Size
One Size (8-16)
Meausrements undearm to underarm 63cm approx | Length 110cm approx
Composition
100% Cotton (unlined)
Care
Cool wash at 30 degrees | Iron on reverse | May also be dry cleaned
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Lottie Silk Dress | Paisley Green
Regular price £65.00- A stunning dress in a fabulous paisley print with orange and green hues
- Elasticated at the waist
- Tassel bow detail to the front
- V neckline to front and back & short fluted sleeves
- Side splits
Size
One Size (8-14)
Measurements from underarm to underarm approx 35-45cm (elasticated)
Length from back of the neck to bottom hem 130cm
Composition
100% Silk (unlined)
Care
Hand wash | Do not tumble dry | Cool iron on reverse
Please note colours may vary from screen to screen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Pleated Leopard Maxi Skirt | Green
Regular price £35.00- Pleated maxi skirt
- Leopard print
- Elasticated waist
Sizing
One size - 8-16
Measurements
Waist (full stretch) - 52cm approx.
Length - 91cm approx.
Composition
100% polyester
Care
30 degree wash only | Do not tumble dry | Can dry clean | Iron on cool
Please note - images and colours can vary from screen to screen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Edie Dress | Tie Dye Pink x Yellow
Regular price £45.00- Fabulous tie dye v neck dress
- Gorgeous fluted cap sleeves
- A pintuck pleat detail to the front
- Side splits
- Amazing for Summer!
Size
One size (8-14)
Measurement underarm to underarm 52cm approx | Length approx 120cm
Composition
100% Viscose (unlined)
Care
Cool wash at 30 degrees | Cool iron on reverse | May also be dry cleaned
Please note colours may vary from screen to screen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Hannah Dress | Pinks
Regular price £48.00- A beautiful all-cotton dress with a fab watercolour pattern
- Round collar with buttons to the font
- Bracelet length sleeves with button cuffs
- Relaxed oversize style
- Splits to the side
- Fab to throw on and go!
Size
One Size (8-16)
Meausrements undearm to underarm 63cm approx | Length 110cm approx
Composition
100% Cotton (unlined)
Care
Cool wash at 30 degrees | Iron on reverse | May also be dry cleaned
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Florence Cotton Tiered Skirt | Hot Pink
Regular price £38.99- Beautiful tiered boho maxi skirt
- Six tiers and lined to the knee
- Wide waistband that can be folded over, super comfy!
- Bex is 5'4 and wears a size 10
Size
One size (8-14)
Composition
100% Cotton
Care
Cool wash at 30 degrees | Do not tumble dry | Cool iron on reverse
Please note colours may vary from screen to screen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
discover our collections
this week we are loving...new in accessories
View allWeekending Cap | Black
Regular price £19.99- Embroidered cap with our weekending script
- Stitching at curved brim
- Smooth, sturdy twill weave
- Adjustable size
- Made with 100% organically grown cotton. Organic cotton is better for people and the environment because it's grown without the use of harmful synthetic pesticides and fertilizers
Size
Diameter measures
Composition
100% organic cotton
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Half Moon Crossbody Bag | Green
Regular price £34.99- Leather crossbody half-moon bag
- Internal pocket
- Interchangeable shoulder strap, perfect for any outfit!
- Silver zip fastening & findings
Size
Bag : Length 25cm x Width 5cm x Height 12cm | Strap : Length 95cm, Width 2cm (may be adjusted)
Composition
100% leather
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Straw Trilby | Natural
Regular price £15.00- Beautiful straw trilby hat
- Black ribbon headband
- Wide brim to front
Composition
100% Paper Straw
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Wide Brimmed Sun Hat | Natural
Regular price £18.00- Great for protecting you from the sun
- Wide-brimmed straw hat
- 100% paper straw
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Straw Basket | Natural with Long Tassel Trim
Regular price £55.00- Fab for Summer!
- A woven straw bag with a tassel trim edge and long tassel trim
- Zip fastening to keep all your bits and bobs safely inside
- Shoulder straps
- Lined & internal zip pocket
Size
48cm x 20cm x 10cm approx
Composition
100% Straw
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
... and a few home accessories
View allPalmier Cushion Cover | White
Regular price £30.00- Luxuriously soft 100% cotton sateen bedding cushion covers made to hotel quality standard
- Featuring a hand-illustrated gold palm motif, delicately embroidered onto a textured cushion cover
- Add the perfect finishing touch to any bedroom
Size
50cm x 50cm (cushion cover only)
Compoistion
100% cotton sateen
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Velvet Zebra Cushion | Orange
Regular price £50.00- A stunning sunset orange velvet cushion with an embroidered zebra and scattered gold star design
- A gorgeous accent for any room or a perfect gift!
- Rectangle with tassels on each corner
- Cotton velvet
- Packaged beautifully in Elizabeth Scarlett Designs pouch
Size
45cm x 45cm (cushion inner included)
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Floral Tiger Cushion | Rich Blue
Regular price £50.00- A stunning rich blue velvet cushion with an embroidered floral tiger design
- A gorgeous accent for any room or a perfect gift!
- Square with tassels on each corner
- Cotton velvet
- Packaged beautifully in Elizabeth Scarlett Designs pouch
Size
45cm x 45cm (cushion inner included)
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Caroline Gardner Strawberry Heart A5 Notebook
Regular price £12.95- Measurements: H 210 x W 148 x D 10mm
- Soft cover
- Ruled pages
- 2 page marker ribbons
- Yellow elastic closure
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
Caroline Gardner Quilted Polka Dot Cosmetic Bag | Charcoal
Regular price £22.00- Measurements: H 100 x W 180 x D 90mm
- Spot print quilted outer
- Internal slip pocket
- Spot print wipe-clean lining
- Nylon zip closure with grosgrain ribbon pull
Here at south of the river london, we source pieces from all over the world, and like with most things nothing is ever the same, all our manufacturers use different sizing templates; which will slightly differ from piece to piece. Here below is the UK size guide which you can use for guidance. You can always use the contact us and we can advise on sizing too.
| size guide | ||||||
| please note this is for reference only. | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| 4 | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| 6 | 83.5 | 33.5 | 65.5 | 26 | 91.5 | 36.5 |
| 8 | 86 | 34.5 | 68 | 27 | 94 | 37.5 |
| 10 | 88.5 | 35.5 | 70.5 | 28 | 96.5 | 38.5 |
| 12 | 93.5 | 37.5 | 75.5 | 30 | 101.5 | 40.5 |
| 14 | 98.5 | 39.5 | 80.5 | 32 | 106.5 | 42.5 |
| 16 | 103.5 | 41.5 | 85.5 | 34 | 111.5 | 44.5 |
| 18 | 108.5 | 43.5 | 90.5 | 36 | 116.5 | 46.5 |
| 20 | 113.5 | 45.5 | 95.5 | 38 | 121.5 | 48.5 |
| 22 | 119 | 47.5 | 101.5 | 40.5 | 127.5 | 51 |
| 24 | 125 | 50 | 108 | 43 | 134 | 53.5 |
| S, M, L sizes | ||||||
| uk sizes | bust | waist | hips | |||
| body measurements | cm | inches | cm | inches | cm | inches |
| XS (4) | 81 | 32.5 | 63 | 25 | 89 | 35.5 |
| S (6-8) | 83.5 - 86 | 33.5 - 34.5 | 65.5 - 68 | 26 - 27 | 91.5 - 94 | 36.5 - 37.5 |
| M (10-12) | 88.5 - 93.5 | 35.5 - 37.5 | 70.5 - 75.5 | 28 - 30 | 91.5 - 96.5 | 38.5 - 40.5 |
| L (14-16) | 98.5 | 39.5 | 80.5 | 32 | 101.5 | 42.5 |
| XL (20) | 103.5 | 41.5 | 85.5 | 34 | 106.5 | 44.5 |
| S/M (6-10) | 83.5 - 88.5 | 33.5 - 35.5 | 65.5 - 70.5 | 26 - 28 | 91.5 - 95.5 | 36.5 - 38.5 |
| M/L (12-16) | 90 -95 | 37.5 - 41.5 | 72 - 77 | 30 - 34 | 98 - 103 | 40.5 - 44.5 |
Delivery
UK Mainland Delivery (inc. Northern Ireland, Highlands & Islands):
We aim to dispatch all orders within 2-3 working days from the date your order is placed. Once your order has been collected, it is tracked via Royal Mail's Tracked 48 service (standard delivery) or Tracked 24 Signed For (express delivery) for delivery in 1-2 working days.
Please note that all orders placed on a Friday (after 1pm) /Saturday/Sunday/Bank Holidays will be dispatched on the next working day. All items ordered are wrapped with our signature plastic free livery and sent in a bio degradable mailing bag.
- An email or text message will be sent to you once dispatched. Please do check your 'junk' email box too for a notification.
- Standard: Tracked 48 (3-5 working days) - Free for all orders over £50 (£3.99 for orders less than £50)
- Express: Tracked 24 (1-2 working days order before 1pm, any orders placed at the weekend will be dispatched on Monday or the next working day) - £5.99
- please note all deliveries are subject to delays due to the current situation with Covid.
All orders are shipped with Royal Mail and may require a signature on receipt. Once shipped, you will be sent your tracking number and Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail also allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
International Delivery:
- Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
International Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 7-10 working days (delays can happen due to covid and custom clearances)
These charges include delivery only, please be aware customers will be responsible for import duties and local taxes.
Delivery charges for larger items are arranged on a cost basis. We will contact you.
____________________________________________
Returns
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please:
- Return the goods in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
- Use the Tracked Returns Label (included in your parcel). Send it from any Royal Mail Post Office.
- Return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
Please Note:
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service.
- Send the items within 30 days of receipt to: SOTR RETURNS - 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ - please mark the value of the goods as £0.
- All faulty goods will be refunded plus any shipping costs incurred.
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- You will receive your refund with using our FREE tracked returns service.
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Please use the main category navigations to assist you through our online shop. If you’re looking for a specific item, please use our SEARCH box (magnifying glass).
Once you have found what you are looking for, select size and quantity and click ‘ADD TO BASKET’. Review your selected items by clicking the BASKET symbol in the top right corner of the page. You can remove items from your shopping basket at any time during your visit.
When you have decided what you would like to purchase, hover on the BASKET symbol to either review your items by clicking on ‘BASKET’ or click on the ‘CHECKOUT’ button to buy your items, then complete your purchase. This is where you can enter any promotional code or be taken through to various payment options - eg Klarna. Once through to Klarna - they will offer you either the pay in 30 days option or the slice it option - pay over 3 payments - this is subject to their credit checks.
Do I need to setup an account to make an order?
No. You can check out as a guest. But if you set up an account we will hold your billing and delivery details to make shopping easier next time. You can update your details at any time.
Can I place an order by phone?
Yes. If you would like to speak to someone please ring 0208 658 4672 and we can process your order over the phone.(please check our opening times)
Is is safe to use my credit card on your website?
We use the latest SSL encryption technology to transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Shopify.
We also accept Paypal/Apple Pay/ Shop Pay/ Amazon Pay /Klarna / Clear Pay as payment methods.
What do I do if a product is listed as 'unavailable'?
Items may be out of stock. Sometimes they are completely sold out, never to reappear. Sometimes they are due back in stock. If you would like to know when they are next available, please pop your email in the box, if it is does come back, we will notify you by email.
Pre - order items?
Some items will sell out quickly, we have now introduced our pre order system on our styles.
Pre-order does take longer and is not available next day delivery but your order can still arrive within the estimated time frame given on the product listings.
We will dispatch as soon as it arrives with us, you will be notified by the Royal Mail confirmation.
We do this to:
- Reduce waste on products
- Keep up with the best styles
- Minimise carbon footprint
Can I include a gift message with my order?
Yes your message can be entered on the ‘BASKET’ page (this is the stage before ‘CHECKOUT’. If you have any trouble, do email or call us with your message.
Can I buy gift vouchers online?
Yes, you can buy gift vouchers in the 'GIFTS' department of the website. They can be sent directly to the recipient via email or by a physical card when purchased in store.
Can I redeem gift vouchers online?
Yes you can with the code on the card, or the can be used in store.
How do I know you have received my order?
You will receive an email confirming receipt of your order.
How do I know when my order has been shipped?
As soon as your order has been dispatched, you will be sent an email/text messHE to confirm that it's on its way. You can track your order using the tracking number on this email and mobile (need to pop your number in). You can also trace the order by logging in to your SOTR account.
How long does delivery take and cost?
UK Mainland Delivery (inc. Northern Ireland, Highlands and Islands):
- All items ordered are wrapped with our signature livery and sent in our bio degradable mailing bag.
- We aim to despatch all orders within 3 working days from the date your order is placed. Please note that all orders placed on a Friday (after 1pm)/ Saturday/Sunday/Bank Holidays will be dispatched on the next working day.
- Once dispatched an email notification/ or text message will be sent to you - please check your junk email box or your text messages.
- Standard: Tracked 48 (2-3 working days from dispatch). Free for all orders over £50 (£3.99 for orders less than £50) .
- Express: Tracked 24 - £5.99 and takes 1-2 working days on any value.
International Delivery:
Europe - Tracked Shipping - £19.99 - rate/various couriers dependent on country
Worldwide - Tracked Shipping - £25 -flat rate/various couriers dependent on country
- Aim to deliver within 5-7 working days (delays can happen due to covid and custom clearances)
Please note that this charge includes delivery only, therefore customers will be responsible for import duties and local taxes.
All orders are shipped with Royal Mail and may require a signature on receipt, unless specified otherwise. Once shipped, you will be sent your tracking number by us, Royal Mail will notify you of your parcel's progress by either text or email. Royal Mail may allow you to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Delivery charges for large items will have to be arranged on a cost basis.
What can I do if something is wrong with my order?
If you receive the wrong item or something is missing from your order please send us an email to hello@southoftheriver.co.uk and we will do our best to sort it out for you.
How do I return an item?
If you wish to return your online purchase for a full refund* within 30 days of our receiving the item(s), please; ensure that the goods are returned in perfect saleable condition, in their original packaging, with a completed returns form as proof of purchase within 30 days of receipt to:
Returns Department:
SOTR, 9 Sevenoaks Business Centre, Crampton's Road, Sevenoaks, TN14 5DQ
We will issue a full refund to the card/method used when placing the order, excluding any delivery charge/returns service charge. Please allow up to 10 workings days for a full refund from the date we receive the goods. Please note: If returning the item independently: the cost of returning the goods and the safe return of goods is your responsibility until the order is received at our returns dept, we therefore suggest you return items using a recorded delivery service.
Delivery costs will not be refunded.
All faulty goods will be refunded plus any shipping costs incurred.
*Please note: items excluded from this policy are any special orders; hats; hair accessories; pierced earrings and body jewellery, underwear and swim wear make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged. This does not affect your statutory rights.
How do I exchange an item?
If you find you need an alternative size or colour of an item that you have ordered, please indicate on the returns form enclosed in your parcel, if the item is available, we will ship it to you free of charge. If it is not, we will refund you.
How do I sign up for The SOTR newsletter?
You can sign up for our newsletters by the box in the home page. There is also an option to sign up when you create an account or checking out.
Do you have a shop?
We do! The bricks and mortar store of SOTR is located at 240 High Street, Beckenham BR3 1EN. We would love you to visit us. Everything online and lots of goodies are in store....
back in stock …
Cali Dress | Abstract Floral
yes it's coming back! The most fabulous Cali dress in abstract floral x
making it easy
OUR GIFTING SERVICE
Our Luxe Gifting Service is super easy... perfectly wrapped and sent with your message x
DOWNLOAD OUR APP...
10% off your in app purchase!
Our app is now available on the App Store and on Google Play!
SO excited to share with you our new adventure, literally your store in your pocket!
we will be sending out exclusive offers and news straight to your phone!
some lovely words from our customers
clearpay
now available ...
Clearpay gives you the freedom to buy what you want today and pay for them in four equal payments made every 2 weeks without any interest.
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