we are constantly curating a handpicked edit of beautiful clothing, accessories and lifestyle pieces which you can enjoy time and time again xxx
Riley Velvet Trousers | Black
Regular price £65.00Size
8 | 10 | 12 | 14
Measurements for the size 12: 30 inch waist approx
Inside leg measurement: 32 inch approx
Composition
95% Polyester | 5% Elastane
Care
Dry clean only
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Fran Jeans | Mid Wash
Regular price £60.00
Size
Small (6-8) | Medium (10) | Large (12) | Extra Large (14)
Composition
100% Cotton
Care
Wash at 30 degrees | Cool iron | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Jackie Velvet Blazer | Black
Regular price £99.00Size
8 | 10 | 12 | 14
Measurements underarm to underarm on the size 12: 50cm approx.
Length from the back of the neck: 80cm approx
Composition
95% polyester | 5% elastane
Care
Dry clean only
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Penny Velvet Blazer | Navy
Regular price £85.00Sizing:
Sized: 8/10/12/14/16/18
Measurements:
Underarm to underarm on the size 10: 48cm approx.
Length from the back of the neck: 62cm approx
Composition:
95% polyester | 5% elastane
Care:
Dry clean only
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Amy Funnel Knit | Cream
Regular price £65.00Size
One Size (8-16/18)
Measurements from underarm to underarm 68cm | Length to back hem 560m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Handwash/Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Riley Velvet Trousers | Navy
Regular price £65.00Size
8 | 10 | 12 | 14
Measurements for the size 12: 30 inch waist approx
Inside leg measurement: 32 inch approx
Composition
95% Polyester | 5% Elastane
Care
Dry clean only
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Riley Velvet Trousers | Black
Regular price £65.00Size
8 | 10 | 12 | 14
Measurements for the size 12: 30 inch waist approx
Inside leg measurement: 32 inch approx
Composition
95% Polyester | 5% Elastane
Care
Dry clean only
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Jackie Velvet Blazer | Navy
Regular price £99.00Size
8 | 10 | 12 | 14
Measurements underarm to underarm on the size 12: 50cm approx.
Length from the back of the neck: 80cm approx
Composition
95% polyester | 5% elastane
Care
Dry clean only
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Jackie Velvet Blazer | Black
Regular price £99.00Size
8 | 10 | 12 | 14
Measurements underarm to underarm on the size 12: 50cm approx.
Length from the back of the neck: 80cm approx
Composition
95% polyester | 5% elastane
Care
Dry clean only
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Phoebe Funnel Knit | Pastel Pink
Regular price £65.00Size
One Size (8-16/18)
Measurements from underarm to underarm 79cm | Length to back hem 52m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Luxe Cargo Joggers | Mocha
Regular price £60.00The Luxe Satin Cargo Joggers fuse contemporary styling with timeless luxe. Crafted from soft and lustrous satin-style fabric, these joggers feature a tie waistband, front slant pockets and cargo pockets to sides for an elevated look. Elasticated waistband and ankle cuffs make for a comfortable fit, while the high-quality viscose material ensures these joggers are both reliable and luxurious.
Size
Small/Medium (8-10) Large/Extra Large (12-14)
Composition
95% Viscose | 5% Elastane
Care
Delicates/Handwash | Cool iron on reverse | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Capucine Coat
Regular price £150.00Size
Small (8-10) | Medium (12) | Large (14)
Measurements underarm to underarm for the size Small: 51cm approx.
Length from the back of the neck: 105cm approx
Composition
70% Polyester | 30% Wool
Care
Dry clean only
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Marianne Striped Cardigan | Black x Cream
Regular price £55.00Size
One Size
Measurements underarm to underarm 55cm
Length 55cm approx
Composition
40% Acrylic 60% Cotton
Care
Handwash | Dry Clean | do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Heritage Longline Blazer
Regular price £79.00Size
Small (8-10) | Medium (12) | Large (14)
Measurements underarm to underarm for the size Small: 51cm approx.
Length from the back of the neck: 72cm approx
Composition
90% Polyester | 10% Cotton
Care
Dry clean only
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Suzanne Blouse | Beige
Regular price £49.99Size
One Size
Measurements underarm to underarm 56cm approx Length: 65cm approx.
Composition
100% Viscose
Care
Delicate wash/hand wash | Cool iron
Please not colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Cashmere Blend Classic Tassel Scarf | Grey x Pink Leo
Regular price £25.00Size
180cm x 67cm
Composition
80% Cotton 20% Cashmere
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Cashmere Blend Classic Tassel Scarf | Beige Leo
Regular price £25.00Size
180cm x 67cm
Composition
80% Cotton 20% Cashmere
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Cashmere Blend Classic Tassel Scarf | Black Leo
Regular price £25.00Size
180cm x 67cm
Composition
80% Cotton 20% Cashmere
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Cashmere Blend Classic Tassel Scarf | Pink Leo
Regular price £25.00Size
180cm x 67cm
Composition
80% Cotton 20% Cashmere
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Cashmere Blend Tree Of Life Scarf | Grey x Red
Regular price £25.00Size
180cm x 75cm
Composition
80% Cotton 20% Cashmere
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Crystal Huggy Hoop Earrings | North Star
Regular price £18.00
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Oval Hoops | Gold
Regular price £15.00Please note earrings are non-returnable for hygiene purposes xx
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Crystal Huggy Hoop Earrings | Moon & Star
Regular price £18.00
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Aurora Crystal Drop Earrings | Crystal
Regular price £18.00
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Mollie Bracelet | Gold
Regular price £20.00The Mollie Bracelet is an eco-friendly and stylish accessory. Crafted from 22k gold plated brass, it boasts a U-link bobble T-Link chain design. Plus, at least 50% of the brass used is recycled. This gold bracelet is also nickle, lead, and cadmium free, ensuring complete comfort.
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
This does not affect your statutory rights.
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
