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Ooh La La Jumper | Cream x Mocha
Regular price £65.00- Beautifully soft cashmere blend fine knit jumper
- Classic crew neckline
- Super cool Ooh La La slogan
- Ribbed hem, neckline & cuffs
- Perfect for a relaxed luxe look
Size
One size (8-12)
Measurements underarm to underarm 48cm
Length 58cm approx
Composition
40% Wool 30% Viscose 20% Polyamide 10% Cashmere
Care
Hand wash | can be dry cleaned | do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Dolce Vita T Shirt | White x Beige
Regular price £28.00-
The 'Dolce Vita' tee
-
To live life to the full. Enjoy!
-
A classic colour way here with the white and beige combination.
-
Great to wear under your blazers.
-
easy to wear & very flattering on.
-
exclusive design to us - unique to our store.
-
Sizing on this tee is quite generous.
The garment is made from 100% Combed Organic Cotton Jersey Fabric.
Fair Wear Accredited, PETA-Approved Vegan.
Sizing:
all manufacturers use different sizing templates please note the measurements below.
sized : S - 6-8/10 | M - 12 | L - 14 | XL -16
Measurements:
Please see the pic for the sizing of each size.
Composition:
100% Combed Organic Cotton, Jersey 3.8 oz- 4.6 oz/ 130g- 155g
Care:
30 degree cool wash | do not tumble dry | iron on reverse | dry clean
please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Naya Denim Jeans | Black
Regular price £55.00
Elevate your everyday wardrobe with our Naya Denim Jeans. Featuring a roll cuff and an elasticated jogger-style waistband, this luxe piece is tailored for a look that is both comfortable and refined. The front slant pockets, back patch pockets and D-rings to adjust the waist make these jeans a classic wardrobe staple with a modern edge.
Size
Extra Small (6-8) | Small (10) | Medium (12) | Large (14) | Extra Large (16)
Composition
98% Cotton | 2% Elastane
Care
Wash at 30 degrees | Cool iron | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
LOUIS KARL COCO MARC Jumper | Colours to choose!
Regular price £45.00- Beautifully soft fine knit jumper
- Classic crew neckline
- Super cool LOUIS KARL COCO MARC motif
- Ribbed hem, neckline & cuffs
- Perfect for a relaxed luxe look
Size
One size (8-14)
Measurements underarm to underarm 55cm
Length 58cm approx
Composition
44% Acrylic 28% Polyester 26% Polyamide
Care
Hand wash or cool wash at 30 degrees | Do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Parker High Neck Batwing Jumper | Cream
Regular price £65.00- High neck batwing style jumper
- Super soft knit
- Batwing sleeved with arm length ribbed cuffs
- Rolled hem with a boxy look
- Dipped hemline to back
- An amazing addition to any wardrobe!
- Wear with our Isla sequin skirt
Size
One Size (8-14)
Measurements from underarm to underarm 70cm | Length to back hem 60m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Isley Pleather Biker Jacket
Regular price £48.00- Gorgeous pleather biker jacket
- Super soft!
- Silver zip and fastenings
- Pockets to front
- Fab to dress up or down
Size
8 | 10 | 12 | 14
Measurements from underarm to underarm for the size S: approx 45cm // Length approx 55cm
Composition
55% Polyester 45% Viscose
Please note colours and images may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Boho Tile Bracelet | Chunky Cream and Silver
Regular price £20.00- Gorgeous chunky cream x silver diagonal tile bracelet
- Stretch bracelet
- Give, stack, collect!
- Nickel free
- Gift packaged in one of our gorgeous fair trade organic drawstring pouches
- diameter: 7cm approx
- Metal and enamel
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Dolce Vita Sweatshirt | Cream x Black
Regular price £49.00- Dolce Vita! One of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Loop back lining
- Dropped waistband
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Amy Funnel Knit | Cream
Regular price £65.00- Gorgeous funnel neck ribbed jumper
- Super soft knit
- Long sleeves
- Longer line boxy shape
- An amazing addition to any wardrobe!
Size
One Size (8-16/18)
Measurements from underarm to underarm 68cm | Length to back hem 560m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Handwash/Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Sarah Skirt | Chocolate
Regular price £49.00- Absolutely stunning satin style skirt
- A gorgeous shape
- Elasticated waist
- Great to dress up or down
Size
One size (10-14) elasticated waist | Length is approx 95cm
Composition
100% Viscose
Care
Cool wash at 30 degrees | Do not tumble dry | May also be dry cleaned
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Boho Tile Bracelet | Cream x Silver Accent
Regular price £20.00- Super cute cream boho tile bracelet with silver strand accents
- Stretch bracelet
- Give, stack, collect!
- Nickel free
- Gift packaged in one of our gorgeous fair trade organic drawstring pouches
- diameter: 7cm approx
- Metal and enamel
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Naya Denim Jeans | Stone
Regular price £55.00Step out in style with the Naya Denim Jeans, designed to offer the perfect combination of luxury and comfort. Constructed from premium cotton with an elasticated jogger style waistband and adjustable D rings for an adjustable, custom fit, these rolling cuff jeans will take your look from day to night. Featuring classic front slant pockets and back patch pockets, the Stone colour will be a season favourite.
Size
Extra Small (6-8) | Small (10) | Medium (12) | Large (14) | Extra Large (16)
Composition
98% Cotton | 2% Elastane
Care
Wash at 30 degrees | Cool iron | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Maisie Asymmetric Jumper | Mocha
Regular price £55.00The sophisticated Maisie Jumper will add an elevated touch to your everyday wardrobe. Crafted from a luxuriously soft knit fabric, it features an asymmetric hemline, batwing style sleeves with ribbed crosshatch details on the sleeves. The perfect blend of modern elegance and effortless comfort.
Size
One Size (8-16)
Measurements underarm to underarm 80cm approx Length 75cm approx (asymmetric)
Composition
50% Viscose 27% Polyester 23% Polyamide
Care
Handwash | Cool iron on reverse | May dry clean
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Camera Crossbody Bag | Cream
Regular price £25.00- Vegan leather camera crossbody bag
- Tassel and zip pocket detail
- Shoulder strap can be interchanged
- Internal pocket
- Gold zip fastening
Size
Bag : Length 22cm x Width 8cm x Height 16cm | Strap : Length 120cm, Width 1.5cm (may be adjusted)
Composition
Vegan leather
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
nyc. T Shirt | White x Taupe
Regular price £28.00- Love the nyc. T Shirt!
- Scoop neckline
- Easy to wear
- Scooped sides
- Made from 100% Combed Organic Cotton Jersey
- Fabric weight ranging from 130 - 155 gsm
- Fair Wear Accredited, PETA-Approved Vegan
Size
Small (8-10) | Medium (12) | Large (14) | XL (16)
Composition
100% Combed Organic Cotton, Jersey 3.8 oz- 4.6 oz/ 130g- 155g
Care
30 degree cool wash | do not tumble dry | iron on reverse | dry clean
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Tiger Sweatshirt | Cream x Black
Regular price £49.00- Super cute tiger design on one of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Small : 6-10 | Medium: 10/12 | Large: 12/14 | Extra Large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Liberte Sweatshirt | Cream x Grey
Regular price £49.00- Liberte! One of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Susie Classic Crew Knit | Cream
Regular price £49.00- Gorgeous classic crew neck jumper
- Super soft knit
- Oversized feel with full-length sleeves
- Ribbed hemline
- An amazing addition to any wardrobe!
Size
One Size (8-14)
Measurements from underarm to underarm 50cm | Length to back hem 55cm approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
nyc. T Shirt | Beige x Black
Regular price £28.00- nyc. T Shirt!
- Scoop neckline
- Easy to wear
- Scooped sides
- 100% Combed Organic Cotton Jersey
- Fabric weight ranging from 130 - 155 gsm
- Fair Wear Accredited, PETA-Approved Vegan
Size
Small (8-10) | Medium (12) | Large (14) | XL (16)
Composition
100% Combed Organic Cotton, Jersey 3.8 oz- 4.6 oz/ 130g- 155g
Care
30 degree cool wash | do not tumble dry | iron on reverse | dry clean
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Fiona Stripe Jumper | Cream x Mint
Regular price £35.00- Gorgeous chunky stripe knit jumper
- Oversize style
- Boxy shape
- Relaxed boat neckline
- Super soft!
Sizing
One Size (8-14)
Underarm to underarm 75cm approx
Length from back of the neck 66cm approx
Composition
72% Acrylic 28% Nylon
Care
30 degree wash | Can dry clean | Iron on low | Do not tumble dry
Please note colours and images can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Palma Bag | White
Regular price £29.99This half moon bag is perfect for both everyday use and travel. It comes with a strap and a back zip for easy access to your items. The lightweight design makes it great for easy carrying, ideal for commuters and travellers.
The Details:
Sling Bag/ Bum bag
Detachable Colorful Strap
- Zipper closure on top
- Internal pocket
- Silver tone metal hardware
- Dimensions: H16cm x W25cm x D7cm
- Handle Max Drop : 60 cm
- Material: Synthetic
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Maxime Boho Dress | Cream
Regular price £45.00 Sale price £20.00 Save 56%Bohemian chic meets luxe craftsmanship in the Maxime Boho Dress. This ensemble, crafted from luxe ecru cotton with striking metallic gold and silver stripes, offers a show-stopping look that effortlessly transitions from day to night. From the tassel tie straps to the elasticised back, half lining, V-neck line and crochet trim to the hem , this dress is a classic for any wardrobe.
Size
One Size 8-14
Measurements
Side to side (underarm to underarm) 57cm approx | Length 120 cm approx
Composition
100% viscose
Care
Cool wash at 30 degrees | Do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Ibiza Hoop Earrings | Cream and Gold
Regular price £9.99- Beaded gold hoop earrings
- Perfect for Summer!
- nickel free
- stainless steel
Size
Diameter 3cm
Please note earrings are non-returnable for hygiene purposes xx
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Camera Crossbody Bag | Dark Taupe
Regular price £25.00- Vegan leather camera crossbody bag
- Tassel detail
- Shoulder strap can be interchanged
- Internal pocket
- Gold zip fastening
Size
Bag : Length 22cm x Width 8cm x Height 16cm | Strap : Length 120cm, Width 1.5cm (may be adjusted)
Composition
Vegan leather
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Eleanor Knit | Cream
Regular price £65.00- Gorgeous v neck jumper
- Rib knit detail to the shoulders and v neckline
- Super soft knit
- Long sleeves
- Longer line boxy shape
- Seamless
- An amazing addition to any wardrobe!
Size
One Size (8-14/16)
Measurements from underarm to underarm 68cm | Length to back hem 560m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Handwash/Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return withi