45 products
Ooh La La Jumper | Cream x Pink
Regular price £65.00- Beautifully soft cashmere blend fine knit jumper
- Classic crew neckline
- Super cool Ooh La La slogan
- Ribbed hem, neckline & cuffs
- Perfect for a relaxed luxe look
Size
One size (8-12)
Measurements underarm to underarm 48cm
Length 58cm approx
Composition
40% Wool 30% Viscose 20% Polyamide 10% Cashmere
Care
Hand wash | can be dry cleaned | do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Tiger Sweatshirt | Black
Regular price £49.00- Super cute tiger design on one of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Size up for more of a relaxed fit
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Parker High Neck Batwing Jumper | Cream
Regular price £65.00- High neck batwing style jumper
- Super soft knit
- Batwing sleeved with arm length ribbed cuffs
- Rolled hem with a boxy look
- Dipped hemline to back
- An amazing addition to any wardrobe!
- Wear with our Isla sequin skirt
Size
One Size (8-14)
Measurements from underarm to underarm 70cm | Length to back hem 60m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Parker High Neck Batwing Jumper | Black
Regular price £65.00- High neck batwing style jumper
- Super soft knit
- Batwing sleeved with arm length ribbed cuffs
- Rolled hem with a boxy look
- Dipped hemline to back
- An amazing addition to any wardrobe!
- Wear with our Isla sequin skirt
Size
One Size (8-14)
Measurements from underarm to underarm 70cm | Length to back hem 60m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Phoebe Funnel Knit | Navy
Regular price £65.00- gorgeous funnel neck ribbed jumper
- super soft knit
- oversized feel with batwing sleeved mid arm length ribbed cuffs
- rolled hem with a boxy look
- An amazing addition to any wardrobe!
Size
One Size (8-16/18)
Measurements from underarm to underarm 79cm | Length to back hem 52m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Organic Tiger Hoodie Sweatshirt | Black
Regular price £55.00- Gorgeous super soft hooded organic sweatshirt
- Embroidered tiger on left chest
- Fleece lined
- Cuffed at the hem and cuffs
- Lined drawstring hood
- Front pocket
- Super cosy!
Size
Small | Medium | Large | Extra Large
Measurements underarm to underarm for the size Small: 53cm approx
Length from shoulder to hem 68cm approx
Composition
85% Organic Cotton 15% Polyester
Care
Cool wash at 30 degrees | Do not tumble dry | Cool iron on reverse
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
St Tropez Sweatshirt | White x Beige
Regular price £39.00- Super cute Saint Tropez design on one of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts! Brushed fleece cosy lining
- Design to back
- Size up for more of a relaxed fit
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Hamptons Sweatshirt | Light Grey Marl
Regular price £39.00
Look stylish and feel comfortable with the Hamptons Sweatshirt. This light grey marl crew neck sweatshirt features the Hamptons embroidered on the front and is a perfect combination of casual and luxury. Pair it with your favorite denim or summer shorts for a relaxed and fashionable look.
The Details:
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large - 56cm (half chest)
Composition
55% cotton | 45% polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Tiger Sweatshirt | Black x Black
Regular price £49.00- Super cute tiger design on one of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Small : 6-10 | Medium: 10/12 | Large: 12/14 | Extra Large: 14/16
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Tiger Sweatshirt | Cream x Black
Regular price £49.00- Super cute tiger design on one of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Small : 6-10 | Medium: 10/12 | Large: 12/14 | Extra Large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Dolce Vita Sweatshirt | Cream x Black
Regular price £49.00- Dolce Vita! One of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Loop back lining
- Dropped waistband
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Dolce Vita Sweatshirt | Black x White
Regular price £49.00- Dolce Vita! One of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Liberte Sweatshirt | Cream x Grey
Regular price £49.00- Liberte! One of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Liberte Sweatshirt | Grey x White
Regular price £49.00- Liberte! One of our favourite organic sweatshirts!
- Fabulous classic crew neck sweatshirt
- An amazing feel to these sweatshirts
- Cosy fleece lined
- Size up for more of a relaxed fit
Size
Guiding the sizes:
small : 6-10 | medium: 10/12 | large: 12/14 | extra large: 14/16 | 2xl : 18 | 3xl : 20
Measurements
from underarm to underarm:
Small – 50.5 cm(half chest)
Medium – 53 cm(half chest)
Large – 56 cm(half chest)
XLarge – 59 cm (half chest)
Composition
85% organic ring spun combed cotton | 15% recycled polyester
Care
30 degree wash | dry flat | iron on reverse | can dry clean
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Ooh La La Jumper | Pink x Red
Regular price £65.00- Beautifully soft cashmere blend fine knit jumper
- Classic crew neckline
- Super cool Ooh La La slogan
- Ribbed hem, neckline & cuffs
- Perfect for a relaxed luxe look
Size
One size (8-12)
Measurements underarm to underarm 48cm
Length 58cm approx
Composition
40% Wool 30% Viscose 20% Polyamide 10% Cashmere
Care
Hand wash | can be dry cleaned | do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Fiona Stripe Jumper | Cream x Mint
Regular price £35.00- Gorgeous chunky stripe knit jumper
- Oversize style
- Boxy shape
- Relaxed boat neckline
- Super soft!
Sizing
One Size (8-14)
Underarm to underarm 75cm approx
Length from back of the neck 66cm approx
Composition
72% Acrylic 28% Nylon
Care
30 degree wash | Can dry clean | Iron on low | Do not tumble dry
Please note colours and images can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Love Jumper | Cream
Regular price £65.00- Beautifully soft cashmere blend fine knit jumper
- Classic crew neckline
- Super cool Love slogan
- Ribbed hem, neckline & cuffs
- Perfect for a relaxed luxe look
Size
One size (8-12)
Measurements underarm to underarm 48cm
Length 58cm approx
Composition
40% Wool 30% Viscose 20% Polyamide 10% Cashmere
Care
Hand wash | can be dry cleaned | do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Riva Roll Neck Knit | Black
Regular price £65.00- Gorgeous roll neck ribbed jumper
- Super soft knit with a relaxed feel
- Longer line with a dipped at hem at back
- An amazing addition to any wardrobe!
Size
One Size (8-16/18)
Measurements from underarm to underarm 71cm | Length to back hem 52m approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Riva Roll Neck Knit | Oatmeal
Regular price £65.00- Gorgeous roll neck ribbed jumper
- Super soft knit with a relaxed feel
- Longer line with a dipped at hem at back
- An amazing addition to any wardrobe!
Size
One Size (8-16/18)
Measurements from underarm to underarm 71cm | Length to back hem 70cm approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash at 30 degrees | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Love Jumper | Navy
Regular price £65.00- Beautifully soft cashmere blend fine knit jumper
- Classic crew neckline
- Super cool Love slogan
- Ribbed hem, neckline & cuffs
- Perfect for a relaxed luxe look
Size
One size (8-12)
Measurements underarm to underarm 48cm
Length 58cm approx
Composition
40% Wool 30% Viscose 20% Polyamide 10% Cashmere
Care
Hand wash | can be dry cleaned | do not tumble dry
Please note images and colours can vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Susie Classic Crew Knit | Navy
Regular price £49.00- Gorgeous classic crew neck jumper
- Super soft knit
- Oversized feel with full-length sleeves
- Ribbed hemline
- An amazing addition to any wardrobe!
Size
One Size (8-14)
Measurements from underarm to underarm 50cm | Length to back hem 55cm approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.
UK Returns
We are delighted to offer complimentary returns in the UK (excluding all sale and seconds items where there is a £2.50 returns fee). Our returns process is operated through Royal Mail.
Please return the items in perfect saleable condition, in their original packaging, with the Returns form (included in your delivery) as proof of purchase.
If you have misplaced the returns slip from your package, you can generate a new one from your emailed order confirmation.
If you wish to return your online purchase for a full refund* within 14 days of our receiving the item(s), please:
How to Return/Exchange
1. Fill in the returns form, that was included in your parcel and specify with a tick if you want an exchange or refund.
2. For exchanges write the replacement item’s size, colour and name. If available we will send it our free of charge.
3. Download your Tracked Returns Label Here, follow the instructions given. Please remember to ask for a receipt for your records. Recommending a Safari Browser for this process to make it easier.
4. Take your package to a post office - find your nearest here
5. Returns can take to 2-3 working days to be delivered to us. We will then process your return within 10 - 14 days of receipt. You will receive an email confirming the return.
Please Note:
- Please note all full price purchases must be returned within 14 days. Any purchases returned outside of these time periods will be considered for a credit note or exchange.
- You can return in store for a refund, exchange or gift card.
- All faulty goods will be refunded plus any shipping costs incurred.
- Delivery costs will not be refunded on non faulty items.
- If you decide to use your own service, the cost of returning the goods and the safe return of goods is your responsibility. We suggest you use a recorded delivery service. Send the items within 14 days of receipt to: South of the River - Unit 9 Sevenoaks Business Centre, Cramptons Road, Sevenoaks, TN14 5DQ
Rest of the World Returns
For orders outside of the UK it is the customer's responsibility to pay the return postage including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise South of the River will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.
Returned postage charges will only be refunded if the item is damaged or faulty
- All faulty goods will be refunded plus any shipping costs incurred.General Exclusions to our Returns Policy
*Items excluded from this policy are any special orders (personalised items); hats; hair accessories; make-up; skincare; fragrance (including home fragrance); edible items such as chocolates. These items are non-refundable and cannot be exchanged.
*Second's Sale -
Any item from this section is already at fault, and therefore is sold as seen. The fault will be identified in the description.
Please note if the item is not suitable please contact us asap - an email to hello@southoftheriver.co.uk.
This does not affect your statutory rights.
______________________________________________
Exchanges
- You can exchange with the returns form included in your parcel, indicate the size and/or colour you require. Send it back to us using the label included and we will try to fulfil the request; if we do have it we will send it out to you free of charge. If not we will refund you.
_____________________________________________________________________
Refunds
- Your refund will be returned to the original payment method used, this can take up 5 - 10 working days.
Always happy to help!
Any queries or concerns please email us at : hello@southoftheriver.co.uk
Susie Classic Crew Knit | Black
Regular price £49.00- Gorgeous classic crew neck jumper
- Super soft knit
- Oversized feel with full-length sleeves
- Ribbed hemline
- An amazing addition to any wardrobe!
Size
One Size (8-14)
Measurements from underarm to underarm 50cm | Length to back hem 55cm approx
Composition
50% viscose | 27% polyester | 23% polymide
Care
Cool delicate wash | Dry flat | Do not tumble dry
Please note colours may vary from screen to screen
UK Delivery Information
All SOTR products are stocked in the UK, order processing usually takes 3-5 working days, however sometimes circumstances may arise where there is an increased demand for certain products in-line with promotions running at the time or seasonal times which may mean it takes an extra day to dispatch. Any Pre - Order items will be dispatched as soon as we receive the items. This usually is a two week lead time from the date of your order.
UK Standard Delivery – £3.99 (Free over £75 UK orders)
Our standard delivery option aims to arrive with you in 3-5 working days once dispatched.
UK Express Delivery - £5.99
Our priority handling express delivery option aims to arrive with you in 1-2 working days.
International Delivery
*** unfortunately some international deliveries are currently paused due to delays at customs & increased charges ***
Europe & Rest of the World
- specific countries only -
Europe Zone 1 - €15.00 - tracked & signed via Royal Mail
- 150 euro limit on orders -
Countries included - Ireland, Germany, France, Belgium, Netherlands, Luxembourg, Italy.
Europe Zone 2 - £35.00 - tracked & signed - Via DHL Express
Countries included -
Andorra, Bulgaria, Cyprus, Denmark, Finland, Gibraltar, Greece, Hungary, Iceland, Malta, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland
USA & Canada - £25.00 - tracked service & signed via DHL Express
Rest of World - £35.00 - tracked & signed Premium Service from DHL Express
Countries included - Australia, Singapore, South Africa, Hong Kong, New Zealand, Mexico, Israel, Japan & United Arab of Emirates
If your country is not listed please contact us for rates.
*PLEASE INPUT THE RECEIVER'S TELEPHONE NUMBER TO MEET OUR COURIER'S REQUIREMENTS, WITHOUT IT THE SHIPMENT MAYBE NOT BE ABLED TO BE SHIPPED.
Please note orders are shipped with duties and taxes payable on to your country.
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We in some circumstances collecting VAT beforehand in European countries partaking in the IOSS scheme. If you order does not amount to over the threshold of £130 , taxes may not be charged on arrival.
For the Rest of the World we do not collect this beforehand, and cannot give you an estimate of the cost as charges vary around the world. As an international customer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Pre Order Delivery
Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us.
Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the SOTR team with an accurate delivery date.
Please be assured that we always do our upmost to deliver the very best service possible. Please email hello@southoftheriver.co.uk should you require more information.